Frequently Asked Questions
Everything you need to know about working with Ground Zero LLC.
General
What exactly does Ground Zero LLC do?
Digital media. That means code, content, or both. I build web applications, produce technical journalism and newsletters, architect security systems, consult on strategy — or whatever else fits under the digital media umbrella. If it lives on a screen, I can build it.
What does 'digital media' mean here?
Code: full-stack applications, APIs, security architecture, systems that need to survive real-world pressure. Content: technical journalism, newsletters, case studies, copy that actually says something. Custom: strategy, consulting, audits — or something I haven't named. You tell me what you need.
Where are you based? Can you work with international clients?
Based in Cairo, Egypt — and I work with clients globally, particularly in the GCC, Europe, and North America. Time zone differences are managed through async-first communication and structured delivery with clear checkpoints at every stage.
Services & Process
Which service is right for my project?
If you need a web application or technical architecture, choose Code. If you need journalism, newsletters, or media content, choose Content. If you're not sure or need something unique, choose Custom — we'll define it together.
Do you offer ongoing support?
Yes. After delivery, I offer maintenance retainers that cover updates, monitoring, security patches, and ongoing content production. Retainers are billed monthly and can be paused at any time.
Can I see examples of your work before committing?
Absolutely. Visit the Projects page for detailed case studies. I can also share relevant work samples under NDA during the discovery phase.
Pricing & Timeline
What's your pricing model?
Every project is scoped individually. I send a clear fixed-price proposal within 48 hours of your brief — no surprises, no hidden fees. Code, content, or custom: you'll know exactly what you're paying before any work begins.
How long does a typical project take?
I send a clear proposal within 48 hours of your brief. Average delivery is 7–14 days for a standard project, and 6–12 weeks for larger applications with compliance requirements.
Do you work with startups or only established companies?
Both. I work with early-stage startups that need to move fast without cutting corners, and established enterprises that need specialized expertise or capacity. The delivery approach adapts to whatever scale makes sense for your situation.
Getting Started
Can I contact you via WhatsApp?
Yes — WhatsApp is the fastest way to reach me, especially if you're in the MENA region. Send a message to +201111936716 and I'll respond within 24 hours. You can also email hello@groundzero.llc or use the contact form on this site.
What do I need to get started?
Just a 10-minute brief describing what you need, your goals, and your timeline. That's enough for me to respond with a clear proposal and pricing — no commitment required. If it's a good fit, we move forward. If not, I'll point you in the right direction.
Code, content, or custom — how do I decide?
If you need a web application, API, or security architecture, that's Code. If you need journalism, newsletters, or media production, that's Content. If you're not sure — or if what you need doesn't fit neatly into either — that's Custom. We'll figure it out together.